Privacy Policy

Last Updated: [Insert Date]

Howdy partners! At Rustic Cowgirl Sales (“we”, “us”, or “our”), we value your trust as much as we value a well-broken saddle. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.cowgirlsaddle.com or make purchases from our online store.

1. Information We Collect

When you ride into our digital corral, we may collect the following information:

• Personal Identification: Your name, email address, shipping/billing address, and phone number when you make a purchase or create an account.
• Payment Information: Credit card details or PayPal information (processed securely through our payment partners – we never store full card numbers).
• Browsing Data: Information about how you navigate our site, including pages visited and products viewed.
• Communication Records: Copies of emails or messages you send to our customer service team.

2. How We Use Your Information

We use your information with the same care we’d give to handcrafted leather goods:

• To process and fulfill your orders for saddles, boots, and western gear
• To provide customer support faster than a barrel racer’s turn
• To improve our website and product offerings
• To send you relevant promotions (only if you’ve opted in)
• To prevent fraud and ensure the security of our site

3. Sharing Your Information

We treat your data with the same discretion we’d expect at a private ranch:

• Service Providers: We partner with trusted vendors for payment processing, shipping, and website operations.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of a merger or sale, customer information may be transferred as part of the assets.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your information with security tighter than a roper’s knot:

• All transactions use SSL encryption (look for the padlock in your browser)
• Payment details are processed securely and never stored on our servers
• Regular security audits to maintain our digital defenses

While we implement strong security measures, no internet transmission is 100% secure. We encourage partners to use strong passwords and monitor their accounts.

5. Your Rights

You have rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – small data files that help us:

• Remember items in your shopping cart
• Understand how partners use our site to improve your experience
• Show relevant products based on your browsing history

You can control cookies through your browser settings, but disabling them may affect site functionality.

7. International Customers

While we serve cowgirls and cowboys worldwide (except some Asian countries and remote regions), please note:

• Data is processed in the United States
• International customers may be subject to local privacy laws

8. Children’s Privacy

Our website is not intended for riders under 16. We don’t knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally – the “Last Updated” date at the top will indicate changes. Continued use of our site means you accept the updated policy.

Happy trails and happy shopping from all of us at Rustic Cowgirl Sales!